Ship’s Solutions delivers certified spare parts and rapid-response repair teams worldwide. Our mission is to minimise vessel downtime and keep your fleet sailing safely

Get Update

Dock, Voyage & Anchorage Rapid-Response

In maritime operations, every hour off-hire reverberates through charter obligations, port schedules, and profit-and-loss statements. Ship’s Solutions therefore maintains a Rapid-Response division that can mobilise anywhere in the world within 24 hours. Our network of visa-ready technicians, bonded toolkits, and strategic spares caches means we bypass the usual bottlenecks of travel visas, customs holds, and port-entry formalities. From stabiliser failures in the Atlantic swell to bow-thruster casualties in the Malacca Strait, we hit the deck with a pre-agreed scope of work, job-safety analysis, and parts manifest so that repair work begins the moment the last line is ashore or the pilot disembarks.

Dock, Voyage & Anchorage Rapid-Response

The cornerstone of our speed is data. We couple satellite AIS feeds with a proprietary risk-scoring algorithm that analyses the vessel’s age, machinery profile, and trading pattern to predict likely failure modes. When an alert triggers, our coordinators create a digital work-order containing manuals, exploded views, and last-known operating parameters, accessible offline via rugged tablets. Upon arrival, our teams perform root-cause diagnosis using portable boroscopes, thermal cameras, and oil-lab kits, enabling in-situ repairs that would traditionally require a tow-in or dry-dock. If machining is unavoidable, we fly in portable millers and line-borers with custom jigs manufactured overnight on CNC routers at our hub in Istanbul.

Minimising Off-Hire, Maximising Assurance

Throughout the intervention, real-time progress is streamed to owners via encrypted sat-com links, complete with KPI dashboards that track man-hours, spares consumption, and safety metrics. Class societies are looped in from the outset, allowing situational survey attendance or remote-inspection waivers that avoid schedule-breaking detours. Upon completion, we provide a full post-mortem report detailing root cause, corrective action, and preventive recommendations, ensuring insurers and charterers alike have transparent documentation of the incident.

The result speaks for itself: across 312 rapid-response deployments in the last 36 months, Ship’s Solutions has averaged 18.4 hours from call-out to repair completion and contained off-hire claims to below 0.6 percent of TCE revenue. By turning crisis management into a rehearsed and data-driven routine, we safeguard not just the vessel but also the owner’s commercial reputation.